Microsoft Exam 70-623

Microsoft Exam 70-623 Training:
Supporting & Troubleshooting Applications on Microsoft Windows Vista Client for Consumer Support Technicians

Certify I.T Training Microsoft Exam 70-623 Supporting & Troubleshooting Applications on Microsoft Windows Vista Client for Consumer Support Technicians training course teaches students how to install application packages on Windows Vista computers for support scenarios and how to identify technical problems that can occur in an organization's client computers. The course will focus on five main troubleshooting areas: operating system, hardware, networking, security, and applications.

Microsoft Certified IT Professional: Customer Support Technician (MCITP: Consumer Support Technician) credential validates the knowledge and skills required to deploy and support the Windows Vista operating system. Certify I.T Training's courseware for the MCITP: Consumer Support Technician will arm students with knowledge on deploying Windows Vista, managing security, and troubleshooting network issues.

When you complete the 70-623 exam, you will earn credit toward the following certification:

  • Microsoft Certified IT Professional: MCITP- Consumer Support Technician

Course/Certification Pre-requisites:

  • Microsoft Certified Technology Specialist: MCTS- Windows Vista, Configuration

Certify I.T Trainingfollows the approved Microsoft course curriculum, ensuring you receive the training and knowledge needed to succeed. Certify I.T Training is so certain this course meets and exceeds the exam objectives, we guarantee you will pass your exam!


Deployment Methods

Microsoft Exam 70-623br>

Microsoft Exam 70-623, 1 Yr Access, & Technical Email Support, 1 Study guide, 40 hours Self Study, 1 Yr Technical Email Support, Training simulations.

Microsoft Exam 70-623 Training: Supporting & Troubleshooting Applications on Microsoft Windows Vista Client for Consumer Support Technicians

Course Outline

Maintaining and Troubleshooting Windows Vista Computers

Module 1: A Troubleshooting Methodology
Overview of a Troubleshooting Methodology
Overview of Troubleshooting Stages
Troubleshooting Component Areas

Module 2: Troubleshooting Operating Systems
Overview of the Windows Vista Startup Process
Troubleshooting the Windows Vista Startup Process with Windows RE
Troubleshooting Operating System Services

Module 3: Troubleshooting Hardware
Overview of Troubleshooting Hardware
Dealing with Physical Failures
Dealing with Device Driver Failures
Troubleshooting Printing in Windows Vista
Troubleshooting Microsoft BitLocker Protected Computers

Module 4: Troubleshooting Networks
Determining Network Settings
Troubleshooting Network Connections

Module 5: Troubleshooting Security Issues
Overview of User Account Control
Troubleshooting User Account Control
Implementing Windows Firewall
Implementing Windows Defender

Module 6: Troubleshooting Applications
Windows Application Troubleshooting
Web Application Troubleshooting

Module 7: Maintaining and Optimizing Windows Vista
Maintaining Windows Vista
Optimizing Windows Vista Performance
Monitoring Windows Vista

Supporting the Windows Vista Operating System and Applications

Module 1: Windows Vista Desktop Deployment Infrastructure
Windows Vista Desktop Deployment Infrastructure
The Components of BDD 2007
Identifying the Support Scenarios

Module 2: Preparing to Apply Desktop Images
Preparing the Target Computer
Backing up the User State

Module 3: Supporting Computers with Desktop Images
Obtaining the Desktop Image
Verifying the Desktop Image Application

Module 4: Installing Applications
Preparation Steps for Installing an Application Package
Application Package Deployment Methods

Module 5: Restoring and Validating User State
Restoring User State
Verifying User State

Module 6: Troubleshooting Desktop and Application Installations
Desktop Installation Troubleshooting
Application Installation Troubleshooting

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