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| Windows XP MCP 70-272 |
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This training course has been put together to test the ability of the Desktop Support Technician's whos prime role will be to assist users of the Windows XP operating system.
Candidates should be able to help End users perform regular task related to Windows XP Operating System.
Candidates should be able to manage installation issues and post-installation configuration, also Candidates should be able to address issues related to using various types of hardware, local and network print devices, drivers, display devices, and I/O devices, And should be able to assist users as they configure their desktop and user environments. Candidates should be able to assist users who need access to specific recourses; including issues related to, access to shared folders, problems with security settings and policy, local user and group accounts, startup and logon problems. Candidates should be able to handle network problems; including, name resolution issues, Network Protocols and Services, and problems related to Internet Explorer. Candidates should be able to support laptop and remote users' connectivity problems, multiple language and locations configurations, offline files, and power management issues. Candidates should be able to track and analyze the performance of the systems for which they are responsible.
Who is this course for?
Candidates who provide Support in medium to very large computing environments.
Our Windows XP Training package includes:
- Over to 40 hours of Interactive Hands-on Training
Interactive lessons that use very high quality sound, graphics and animations. This helps you to better understand the subject matter and helps you visualize how things fit together and work.
- Each training module offers frequent opportunities for practice in the form of simulations and exercises - providing students with a sound understanding of MCP concepts. Hands on interactive windows XP simulations.
- Microsoft Approved Study Guide. Each hardcover study guide can be used in case you are not near a computer. Each study guide also contains an intensive test assessment CD ROM with adaptive style format testing
- Practice tests at the end of every module helps students assess their knowledge of a particular subject.
- 12 months Free Upgrade
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| Deployment methods |
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40 hours Self Study, Live High quality Video training, Instructor lead, online, Downloadable PDF e-Books, Online Streaming Video (Broadband min 512k),1 Yr Technical Email Support, Training simulations, 12 months Free Upgrades, Exam Simulator close to the real thing!
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| COURSE PRICE: £279 + VAT |
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Video Training on 2 CD's only, i.e. no exam simulators or study guides.
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| COURSE PRICE: £279 + VAT |
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