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Microsoft Certified IT Professional: Enterprise Support Technician
(MCITP: Enterprise Support Technician) credential validates
the knowledge and skills required to deploy and support the
Windows Vista operating system. Certify IT's upgrade courseware
for the MCITP: Enterprise Support Technician will arm students
with knowledge on deploying, managing security, and troubleshooting
network issues on the new Windows Vista Operating System.
Certify IT's 70-621 class teaches MCDST students how to install,
upgrade and configure the Windows Vista operating system as
well as how to support end-users with network connectivity,
security, application installation, and compatibility issues
and logon problems. It also teaches how to identify technical
problems that can occur in an organization's client computers.
The course will focus on five main troubleshooting areas:
operating system, hardware, networking, security, and applications.
Who is this course for?
This course is relevant for individuals currently
holding the MCDST certification and who wish to deploy,
Manage and Trouble Shoot Microsoft Windows Vista.
MCITP Training
packages include:
- Interactive Hands-on Training on CD
- Exam Simulator for closest replication to the real exam!
- Interactive hands-on practice lab - providing students
with a sound understanding of MCITP concepts.
- E Book Delivered on CD
- Practice tests
- 1 Year's Technical Email Support
- 12 months of Free Upgrades.
- Certification Exam Pass Guarantee.
Course features: - Instructor-Led Training
- Demos and Lab Learning
- Multi-Media Presentations
- Practice Exams and Test Simulators
- Self-Paced Navigation
- DVD/CD-ROM or Online Delivery
- 1 Yr Educational Support
- Money-Back Guarantee
- Compatibility with NT | 95 | 98 | 2000 | ME | XP | 2003
| 2007 | Vista
- Free Delivery (UK only)
Free Upgrades
When a certification test changes and we produce an upgrade
for the certification program, we offer our customers free
upgrades on their interactive CD-ROM's for up to 1 year from
date of original purchase? absolutely free!
Learning Segments
Maintaining and Troubleshooting
Windows Vista Computers
Module 1: A
Troubleshooting Methodology
Overview of a Troubleshooting Methodology
Overview of Troubleshooting Stages
Troubleshooting Component Areas
Module 2: Troubleshooting Operating
Systems
Overview of the Windows Vista Startup Process
Troubleshooting the Windows Vista Startup Process with Windows
RE
Troubleshooting Operating System Services
Module 3: Troubleshooting
Hardware
Overview of Troubleshooting Hardware
Dealing with Physical Failures
Dealing with Device Driver Failures
Troubleshooting Printing in Windows Vista
Troubleshooting Microsoft BitLocker Protected Computers
Module 4: Troubleshooting
Networks
Determining Network Settings
Troubleshooting Network Connections
Module 5: Troubleshooting
Security Issues
Overview of User Account Control
Troubleshooting User Account Control
Implementing Windows Firewall
Implementing Windows Defender
Module 6: Troubleshooting
Applications
Windows Application Troubleshooting
Web Application Troubleshooting
Module 7: Maintaining and
Optimizing Windows Vista
Maintaining Windows Vista
Optimizing Windows Vista Performance
Monitoring Windows Vista
Supporting
the Windows Vista Operating System and Applications
Module 1: Windows Vista Desktop
Deployment Infrastructure
Windows Vista Desktop Deployment Infrastructure
The Components of BDD 2007
Identifying the Support Scenarios
Module 2: Preparing
to Apply Desktop Images Preparing the
Target Computer
Backing up the User State
Module 3: Supporting Computers
with Desktop Images Obtaining the Desktop
Image
Verifying the Desktop Image Application
Module 4: Installing Applications
Preparation Steps for Installing an Application
Package
Application Package Deployment Methods
Module 5: Restoring and Validating
User State
Restoring User State
Verifying User State
Module 6: Troubleshooting Desktop &
Application Installations
Desktop Installation Troubleshooting
Application Installation Troubleshooting |
