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MCDST Upgrade - 70-621

Microsoft Certified IT Professional: Enterprise Support Technician (MCITP: Enterprise Support Technician) credential validates the knowledge and skills required to deploy and support the Windows Vista operating system. Certify IT's upgrade courseware for the MCITP: Enterprise Support Technician will arm students with knowledge on deploying, managing security, and troubleshooting network issues on the new Windows Vista Operating System.

Certify IT's 70-621 class teaches MCDST students how to install, upgrade and configure the Windows Vista operating system as well as how to support end-users with network connectivity, security, application installation, and compatibility issues and logon problems. It also teaches how to identify technical problems that can occur in an organization's client computers. The course will focus on five main troubleshooting areas: operating system, hardware, networking, security, and applications.

Who is this course for?

This course is relevant for individuals currently holding the MCDST certification and who wish to deploy, Manage and Trouble Shoot Microsoft Windows Vista.

MCITP Training packages include:
  • Interactive Hands-on Training on CD
  • Exam Simulator for closest replication to the real exam!
  • Interactive hands-on practice lab - providing students with a sound understanding of MCITP concepts.
  • E Book Delivered on CD
  • Practice tests
  • 1 Year's Technical Email Support
  • 12 months of Free Upgrades.
  • Certification Exam Pass Guarantee.

Course features:

- Instructor-Led Training

- Demos and Lab Learning

- Multi-Media Presentations

- Practice Exams and Test Simulators

- Self-Paced Navigation

- DVD/CD-ROM or Online Delivery

- 1 Yr Educational Support

- Money-Back Guarantee

- Compatibility with NT | 95 | 98 | 2000 | ME | XP | 2003 | 2007 | Vista

- Free Delivery (UK only)

Free Upgrades
When a certification test changes and we produce an upgrade for the certification program, we offer our customers free upgrades on their interactive CD-ROM's for up to 1 year from date of original purchase? absolutely free!

Learning Segments

Maintaining and Troubleshooting Windows Vista Computers

Module 1: A Troubleshooting Methodology
Overview of a Troubleshooting Methodology
Overview of Troubleshooting Stages
Troubleshooting Component Areas

Module 2: Troubleshooting Operating Systems
Overview of the Windows Vista Startup Process
Troubleshooting the Windows Vista Startup Process with Windows RE
Troubleshooting Operating System Services

Module 3: Troubleshooting Hardware
Overview of Troubleshooting Hardware
Dealing with Physical Failures
Dealing with Device Driver Failures
Troubleshooting Printing in Windows Vista
Troubleshooting Microsoft BitLocker Protected Computers

Module 4: Troubleshooting Networks
Determining Network Settings
Troubleshooting Network Connections

Module 5: Troubleshooting Security Issues
Overview of User Account Control
Troubleshooting User Account Control
Implementing Windows Firewall
Implementing Windows Defender

Module 6: Troubleshooting Applications
Windows Application Troubleshooting
Web Application Troubleshooting

Module 7: Maintaining and Optimizing Windows Vista
Maintaining Windows Vista
Optimizing Windows Vista Performance
Monitoring Windows Vista

Supporting the Windows Vista Operating System and Applications

Module 1: Windows Vista Desktop Deployment Infrastructure
Windows Vista Desktop Deployment Infrastructure
The Components of BDD 2007
Identifying the Support Scenarios

Module 2: Preparing to Apply Desktop Images Preparing the Target Computer
Backing up the User State

Module 3: Supporting Computers with Desktop Images Obtaining the Desktop Image
Verifying the Desktop Image Application

Module 4: Installing Applications
Preparation Steps for Installing an Application Package
Application Package Deployment Methods

Module 5: Restoring and Validating User State
Restoring User State
Verifying User State

Module 6: Troubleshooting Desktop & Application Installations
Desktop Installation Troubleshooting
Application Installation Troubleshooting

Deployment methods
  Default Bundle provides training for the following exams:

  • 70-621 - MCDST Upgrade
PRICE: £549 + VAT
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